I was originally matched with a therapist who had a full 2-week wait time for video chat. I was refunded my first week and switched counselors. I still had to wait a full week for video chat with the second one and they are only 25 minutes. That being said, I think it's worth the money if you only need a touch up per se. Also sucks that they charge monthly upfront.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend