Lizzie H.
North Vernon, INMember since August 2020

Reviews (1)


    • Aug 31, 2020
    • Verified Reviewer

    BetterHelp

    Affordable, convenient, and effective choice when you really need a therapist!

    • Length of Use: 3–6 months
    Overall Experience:

    I wasn't sure how I would feel about online therapy - I'd been in therapy for years doing it the traditional way of going in person to an office. Then I moved to an isolated small town where finding a therapist that was a good fit would have been a real challenge, or else I would have had to drive long distances to nearby larger towns. And then the pandemic hit. So, I figured online therapy was worth a whirl!

    To my surprise, this has really become my favorite way of doing therapy. No time on the road, no gas money, no waiting in annoying waiting rooms! Not only is it therapy from the comfort of home, but you have access to your therapist all week long via messaging, and my therapist gives me a full hour of a "zoom" type session every week. In "traditional" office-visit therapy, it's usually hard to get in every two weeks, let alone every single week! I'm thrilled that I can rely on having a therapist there as often as I really need her.

    The communication format is just as effective as being with a therapist in person. The therapist I'm currently working with is one of the best I've ever had (and that's saying a lot, as I have a lot of experience with this, LOL!). I was able to continue requesting different therapists on BetterHelp until I found the perfect fit for me. It was worth the effort, and I had a huge "pool" to choose from, unlike the very limited options that there would have been in my small town area.

    One reason I chose BetterHelp is that I did a quick online cost comparison and saw that it was less expensive than TalkSpace. I'm a teacher, so I'm on a budget. Certainly, I have no regrets with my choice. I'm getting great service for less money than the competitor for a price that is actually within my budget. Couldn't be happier.

    Pros and Cons:

    • Found the perfect fit for me from out of a huge pool
    • Convenience - therapy from home
    • Value - you get so much more support in this format with messaging all week long, plus personal sessions every week
    • Took a while to find the perfect fit - had to "try out" quite a few therapists (but it was worth it in the end)
    • Since it's dependent on things like reliable WiFi, there are the occasional inevitable technical glitches, but that's just life in the modern world

    Bottom Line: Yes, I would recommend this to a friend


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