After nearly 1 month, Vroom finally took care of the problem. They paid for new tires and compensated us for the missing feature. I have added 1 star to reflect this resolution.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this ReviewStay away! Vroom sold me a car that had defective tires and refused to fix the problem or even contribute!
Also, they said our car had a feature that it didn't actually have.
They simply didn't care. I'm still stunned at their blatant disregard for me and my time.