Justin B.
IowaMember since August 2020

Reviews (1)


    • Sep 16, 2020
    • Verified Reviewer

    Vroom

    Updated review

    Update

    • Length of Use: Less than 3 months
    Overall Experience:

    After nearly 1 month, Vroom finally took care of the problem. They paid for new tires and compensated us for the missing feature. I have added 1 star to reflect this resolution.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Previous review
    • Sep 2, 2020

    Defective tires

    Stay away! Vroom sold me a car that had defective tires and refused to fix the problem or even contribute!

    Also, they said our car had a feature that it didn't actually have.

    They simply didn't care. I'm still stunned at their blatant disregard for me and my time.

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