Nafekot T.

Atlanta, GAMember since August 2020

Reviews (1)

- Sep 2, 2020
- Verified Reviewer
BetterHelp

BetterHelp during the age of COVID isolation
- Length of Use: 3–6 months
Overall Experience:

I've been in counseling through BetterHelp for 10 weeks now and I am so grateful for each session with my counselor, Francesca Smith. I would recommend both her and Betterhelp to anyone battling anything, but especially the universal struggle of loneliness. My counselor has been open-minded, considerate, and invested in learning all of who I am in a way no one else quite can. Her guidance has helped me find peace with my past and shift my focus to the present. And because of how much she clearly cares, I don't feel as alone.
Pros and Cons:
- Accessibility of BetterHelp with text messaging, video, and phone call all available
- The journal features are great for sharing in depth thoughts or stories that you may not have time to cover in sessions
- My counselor is amazing at providing thoughtful feedback to my entries
- The ability to change counselors after I didn't feel I connected with my very first counselor, the second time was the charm
- Great deal, also having 1st trial week free was nice
- Lots of transparent reviews and credentials/experience available to review
- Sometimes video calls froze and we switched to phone but it comes with the nature of virtual anything
- Automatic billing
Bottom Line: Yes, I would recommend this to a friend

Link to this Review

Showing 1-1 of 1