Overall experience was really good, however, there was one thing that is the reason I am not giving you five stars. At the end of my refi it took forever for them to get my payoff letter, to the point I had called my current lender to ask what was going on and they advised me that they had sent the letter, and they gave me the name of the person they sent it to as well as a copy of the letter, which I forward to Jake A, who is the person who started my refi, so we could get the ball rolling and get this done. And lo and behold, I got a date for closing.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
