I find this app has been perfect throughout the pandemic. I started using it in June and was matched with a counselor straight away. We communicated a lot on text but as our conversations continued it was clear that the fit wasn’t quite right so a rematched and I have had regular telephone sessions with her since then. I have always felt calmer, and more centered after our sessions and have been impressed with her approach which empowers me, and gives me practical suggestions of how to approach situations. I have used the journal to write daily affirmations, goals, etc., which my counselor responds to from time to time. I have developed these to be more meaningful following her advice, and I often reread them. I sometimes update on events that have happened or thoughts and feelings I have had; occasionally writing letters to people in my life.
I would like a bit more text interaction during the week between sessions but this does vary from time to time. Although I would really like to continue with the service, which is a good value, I will need to move to one-off sessions soon. I hope I can do this and retain contact with my counselor and my journal records.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
