Becca M.
Greenville, SCMember since September 2020

Reviews (1)


    • Sep 9, 2020
    • Verified Reviewer

    It’s Just Lunch

    Unhelpful and overly pushy

    • Length of Use: 1–2 years
    Overall Experience:

    I signed up for IJL years ago but was quoted a $2300 rate and laughed at them for it. I got called every once in a while for the next few years offering me $500 off but I still could't afford it, and I only ended up joining once someone called and offered me a free trial. Almost a year after this free trial I finally got contacted by email about doing a video call with a guy. I was given no personal info about him, no picture, no nothing, just a time and a link for a Zoom call. Then a week or so later, I was contacted by another "matchmaker" by phone asking requested that I do a video call with another guy. She read his list of interests and character traits as if it was a sales catalog, speaking in a monotone and speaking very quickly, and really gave that "impersonal and unprofessional call center" vibe. She explained his religious background, and since it wasn't anywhere near mine and I knew that was a huge dealbreaker for me, I told her I wasn't interested. She went on a 5-minute incoherent sales pitch speech about how that shouldn't matter, but maybe it should, but it could change, but it's always worth a try, and blah blah blah. She seriously couldn't form a coherent sentence or finish any train of thought, but she basically wouldn't let me say no. (This was Vanessa.) I finally agreed to the date just to make her shut up and hang up, and then I emailed a few days later saying I wasn't interested and that I'd been pressured into accepting the date and I asked that they please tell the guy I wouldn't be showing up.

    Just recently I got another phone call by a "matchmaker" named Obed asking about a date, and again was given the guy's name and a quick list of interests and character traits. (Honestly though, these details are the same that anyone would put on their dating profile and I would just as soon read them for myself and decide whether or not to contact the person rather than having it done for me by a call center trainee!) I got an email right after the call and immediately replied to say that I was at work but would contact them when I had a change. I got an auto-reply saying "sorry our offices are closed" which made no sense since it was 2 minutes after they emailed me. When Oben finally replied, there wasn't any "we want to know if you're interested in meeting" and instead it was "please send us all your available times for the next 2-3 weeks so we can set up a date." So I gave them a few times and was sent the restaurant and time info. Then I was emailed again a day later asking if the date could be moved to a different town an hour away from me on request from the guy I was to meet. I said it would have to be a different day and asked if we could meet halfway, and quickly received an email saying "great, we've set it up for a different day" essentially. No discussion about meeting halfway, just felt like a very cold sales transaction. I'm probably going to end up canceling this one too or requesting it be moved to video.

    You aren't "assigned" a matchmaker, your file is in the system for the next call center employee to look at and badger. Just don't spend the money. If you want to spend money, try eharmony. Much cheaper and you're in complete control of who you contact and when.

    Pros and Cons:

    • No “pros” were specified in this review
    • Cold "salesman" feel to the "matchmakers"
    • Unprofessional customer service
    • Serious lack of communication

    Bottom Line: No, I would not recommend this to a friend


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