Leanne S.
White Bear Lake, MNMember since September 2020

Reviews (1)


    • Sep 16, 2020
    • Verified Reviewer

    Planet Fitness

    Run away!

    • Length of Use: 2+ years
    Overall Experience:

    I wish I had gotten the name of the little snot that refused to cancel my membership when it's for severe health issues. If I had known they would make me come in during a plague, when I'm incredibly high risk, and then refuse, I would have contacted the BBB first. I have NEVER had such a horrible experience as with Planet Fitness. Have you dealt with an insurance company? They're a treat compared to PF. You have to deal with only the local franchise and I've met ONE person in TWO YEARS that wasn't rude and/or inept. Think twice before you have anything to do with this horror show of a company - ANY other gym, even in a prison, would have to be an improvement. I really, really hope people check the reviews and take them seriously or they will absolutely regret it.

    Pros and Cons:

    • No “pros” were specified in this review
    • Rude and/or inept staff
    • Refusal to cancel
    • Cleanliness at the front was a joke

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review

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