Todd V.
St. Louis, MOMember since September 2020

Reviews (1)


    • Sep 17, 2020
    • Verified Reviewer

    Vroom

    Not very professional in my over 2 decades experience

    • Length of Use: Less than 3 months
    Overall Experience:

    SUV took around 3 weeks for delivery start to finish, delivery was delayed by 3 days. Then after receiving multiple emails stating they were cleaning and prepping my SUV for delivery, it arrived filthy inside and out.

    Also, 2 items on the car valued at over $400.00 for both were damaged and weren't disclosed on their web page damage description of the vehicle. Good luck trying to get a person on the phone with Vroom when you need to speak to someone as well. I give them 2 stars and that's being generous! Buyers beware!

    Pros and Cons:

    • Affordable
    • Vehicle wasn't detailed or cleaned in any way
    • More damage to the vehicle than mentioned in website listing
    • Unprofessional

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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