Worst car-buying experience I'd had. It took significantly longer than expected, they lost my paperwork, including the title for the car I was trading in as part of the transaction. The communication during the process was poor. I never knew if I was waiting on them or if they were waiting on me to do something. I could have physically gone to a dealership and been in and out in a couple of hours. Instead, I had a frustratingly long 3-week process. I was only notified about 20 minutes ahead of time that the car was being dropped off.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
