Rita S.
St. Louis, MOMember since September 2020

Reviews (1)


    • Sep 21, 2020
    • Verified Reviewer

    Vroom

    They lost my car after 2 weeks, still haven't delivered it!

    Overall Experience:

    Horrible, did I say horrible! They has lost my car and haven't delivered it after 2 weeks. Can never get anyone on the phone, have left several messages which no one has ever returned. Right now I've been on hold for 2 hours trying to get ahold of Customer Service to find out what's going on and if and when I will get my car, which they have had the money now for 2 weeks. Two days ago I got someone to call to ask if I was enjoying my new car, which they haven't delivered yet but their system says it was delivered! They have no clue what they are doing! Don't get stuck with these horrible service company, move on to someone else.

    Pros and Cons:

    • No “pros” were specified in this review
    • No service at all, won't answer any phone calls except the one to purchase the car, don't get scammed like I did.
    • Lost my car and after 2 weeks haven't delivered it even though their system says it was delivered 2 weeks ago! Unbelievable.
    • Absolutely no follow thru from anyone I have ever finally gotten on the phone!

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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