1. While ordering, the sales representative was fast and nice.
2. After ordering, need to be on hold for hours to catch customer service.
3. Delivered windshield was broken and bad smell car.
4. Reached out to customer service after a long hold within 1 week warranty period. They told us that they will reimburse for cleaning and would send Safelite for fixing the windshield.
5. Emailed the pictures on request and followed up with them.
6. After a week (of course, I reached out multiple times) and no response. Now they are rejecting for the windshield.
7. Still waiting on Title and Registration even after 1 month.
8. Very disappointing service.
9. Will wait for a week and if it doesn't get resolved, I'll go to CNBC and FOX FIVE shows and report it. This will hit their attitude.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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