Vroom is the worst company I have ever dealt with. The customer service is terrible. The vehicle was delivered 45 minutes away and I was still charged the delivery fee (I'm battling them about that currently). The car came with issues with a wheel bearing and Vroom has refused to approve the estimate. I've conservatively spent 15 hours on hold, and each time I call I get a different representative. Honestly, I think they're a fraudulent business and they won't even post this review.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review