Galla A.
ConnecticutMember since September 2020

Reviews (1)


    • Sep 22, 2020
    • Verified Reviewer

    Vroom

    Caveat emptor

    • Length of Use: Less than 3 months
    Overall Experience:

    To start, the delivery driver dropped off my car in the middle of the night. I was never given the ability to inspect the care. Secondly, he drove it on to my backyard lawn! Throughout the purchase process, I had to contact them for everything and spoke with one helpful person (after waiting for hours on hold each time). That said, my primary problem is that after I inspected the car. There were scratches on it never listed on the original posting. Plus the interior was filthy. I didn't complain about the interior but told them about the scratches and the marks. They are now arguing that the defects were listed on the original posting, which they were not. The original posting listed one defect; however, there were several others. Now that the original posting was removed and I have no way to prove that they are committing false advertising. I have searched other reviews and have seen others complain about this issue. Lastly, I finally washed the car on Sunday and found even more defects that seemed to have been covered up. It is all very shady.

    Pros and Cons:

    • No “pros” were specified in this review
    • Hiding defects
    • Slow response
    • Poor delivery

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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