Bought a 3-year-old SUV, exact model and features I wanted, which was competitively priced compared to local dealers and still had 2 years/15,000 miles left on the factory warranty. The car was like new when it arrived at my house with temp tags, exactly 10 days after I put down my deposit, so far so good.
After driving it a couple of days I noticed a sound coming from the rear which sounded like a wheel bearing going bad or something. I called Vroom and they said to bring it to a dealer and have it diagnosed. The dealer said it needed 4 new tires, an alignment, and front brakes, none of which are covered by the factory warranty. The tires looked good on the outer edge but the inner edge was worn. Because Vroom missed these issues during their inspection before the car shipped, they reimbursed me for all of the above. My permanent registration arrived about a month later so I could put my metal plate on and the temp tags still had a month of time left on them. I am very happy with my vehicle and the entire purchase experience.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
