Reviews (1)

I purchased the Revitive 60-day risk-free trial on September 30, 2019. Returned before the trial ended. Did everything as instructed, after receiving the label, I sent through UPS and waited. When I did not receive a refund I started to contact customer service. At first I was told there is no record of receiving the device by Revitive. I was told that once they get the device logged in their system as being returned I will get my refund. The UPS website shows record of delivering the device on Monday, 11/25/2019. The Revitive warehouse doesn’t have a record of receiving it. In March 2020 customer support sent a message over email that the boss was informed about the situation and soon I will get my refund. Last time I contacted customer service was on August 6, 2020. They still say there is no record of receiving it. I lost hope that I will ever get my refund.