Bottom line up front: If you like sending a company tens of thousands of dollars, and then waiting an inordinate amount of time to hear back from them, all the while wondering what's going on because their communication is probably worse than your ex's, then Vroom is for you!
The car I purchased was received in MUCH WORSE condition than advertised. It arrived dirty inside and out, and with damage to the interior and exterior that was NOT NOTED in the advertisement. Additionally, they took all of the 7 days to get back to me about the issues, and only after I called them multiple times. Basically, I took care of adding all of the required information into their system myself. I 100% do not recommend Vroom, and their handling of the remainder of this transaction will determine if this rating changes at all.
So far, it's been a soup sandwich.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
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