Thomas B.
Winchester, VAMember since September 2020

Reviews (1)


    • Sep 27, 2020
    • Verified Reviewer

    Rocket Mortgage

    Not a pleasant experience

    • Length of Use: Less than 3 months
    Overall Experience:

    It took forever to get through the process, 3 months. Our original processor quit and no one picked it up until we called, the only info we got was if we called and waited on hold for 45 minutes. Once we closed, the original dates were not kept for paying off our original loan. It took a calling multiple times to find out what was going on.

    Pros and Cons:

    • No “pros” were specified in this review
    • No information on where you are in the process unless you make an effort to call them
    • No follow through when there is an issue on there end

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review

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