Poor. I was charged for expedited processing, which I did not request. They would not refund so I requested to return the item and the customer service rep began to argue with me about the expedited processing and me returning the item. I know I did not request this service. It arrived 10 days later after the purchase date and I was charged tax. The representative’s tone was very stern and rude and not the type you’d hope for with customer service. I had to tell them I was not going to argue to get them to stop. It’s unfortunate, the item may have been a positive experience, but I refuse to support a company that steals my money.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
7 people found it helpful
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