Megan H.
Las Vegas, NVMember since September 2020

Reviews (1)


    • Sep 29, 2020
    • Verified Reviewer

    Peloton Bike

    Overpriced and poor customer service

    • Length of Use: 6–12 months
    Overall Experience:

    We ordered the Peloton during the COVID pandemic. It took them 3 months to get us a bike, then of course we had to get our own help moving the bike in and setting it up. That stuff wasn’t the issue. The issue was about 40 days after we got our bike they announced their new and improved bike and they wouldn’t let us trade-in and pay extra for the new bike. It’s in poor taste to sell something full price that you know is going to be outdated and not offer any solutions to an upset customer, especially after waiting months for the product to arrive. The bike is just ok. Technology isn’t overwhelming but it does the job. There are other lower-priced alternatives that would work just as well and I regret my purchase mostly due to their poor customer service.

    Pros and Cons:

    • No “pros” were specified in this review
    • Poor customer service
    • Technology lacking

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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