Zach M.
Lubbock, TXMember since September 2020

Reviews (1)


    • Sep 29, 2020
    • Verified Reviewer

    BetterHelp

    A little hesitant

    • Length of Use: 3–6 months
    Overall Experience:

    I honestly wasn’t sure about tele-counseling. I’ve been to psychologists and therapists in the past and found them to be valuable. I thought doing a video chat would be good, but not great. I was wrong. For some reason I can’t explain, it’s actually a little easier for me to open up and explore my vulnerability when talking remotely. The app is intuitive and easy to use. The video quality is good and sound has been a bit of an issue at times, but can usually be resolved quickly.

    Pros and Cons:

    • Ease of use
    • Scheduling flexibility
    • Video quality
    • Sound

    Bottom Line: Yes, I would recommend this to a friend


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