I optimistically scheduled my first therapy session through BetterHelp and was completely let down. My therapist failed to show up to the session, however, I went ahead and scheduled another to give the therapist the benefit of the doubt. She then failed to attend the second session as well. As a mental health professional, not showing up to a session (especially an initial session) is a show of complete incompetence. As someone struggling with my mental health, I am incredibly disheartened and sad that I spent a substantial amount of money to be entirely let down.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review