Mille T.
New JerseyMember since September 2020

Reviews (1)


    • Oct 1, 2020
    • Verified Reviewer

    Hubble Contacts

    Wrongfully charged

    • Length of Use: Less than 3 months
    Overall Experience:

    I signed up for the $1 for 30 pairs. I was charged $36.99 for the next month that I didn’t even sign up for. I was also sent another box I never requested. What type of company does this? Someone better get back to me or there will be legal problems.

    Pros and Cons:

    • No “pros” were specified in this review
    • Terrible business
    • Sneaky
    • Unprofessional

    Bottom Line: No, I would not recommend this to a friend

    • Oct 8, 2020

      Company Response from Hubble Contacts

      Hi, Millie,

      Thank you for taking the time to leave this review. I'm so sorry to hear that the subscription charge came as a surprise to you, as we try to be as transparent as possible that this is a subscription service by stating it on our web page and upon checkout. We also provided you with access to skipping orders on your online account page and changing the frequency of deliveries. Since Hubble is a subscription-based program, you will be billed and charged automatically each month on the scheduled date until you call to cancel the account. This was stated in our terms and service that you agreed with upon signing up. I'd love to assist you further so I reached out privately so we can discuss your account details from there. Looking forward to hearing back from you.

      Best,

      Sophia


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