Rodney A.
Rodney A.
Tampa, FLMember since October 2020

Reviews (1)

    • Oct 1, 2020
    • Verified Reviewer


    Best experience ever imagined

    Overall Experience:

    My daughter had a great experience and her teeth are beautiful. So I had to see what all of the hype was about from my daughter. I decided to work on my smile so the appointment made was easy and seamless. The consult during my appointment was helpful and ensuring; and all of this while the technician walked me through and asked my history and what I wanted and then shared with me what to expect (awesome). Cheivia was very thorough and patient with me as I went through the process. The 3D images were amazing and nothing a traditional dentist would have provided. I did not feel like a number or a transaction, I felt my smile was important to Cheivia. Thank you and I will continue to refer friends and family.

    Pros and Cons:

    • Seamless
    • Engaging
    • Great experience and the whole smile thing
    • Too many pre-appointment reminder emails
    • Too many reminder texts of appointment and post appointment text
    • Communication overload between emails and text both pre and post appointment, then no order number on any of the communications

    Bottom Line: Yes, I would recommend this to a friend

    • Oct 2, 2020

      Company Response from Smile Direct Club

      Rodney, reviews like this give us motivation and help us ensure we provide high-quality care.

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