I am extremely satisfied with Groove Life's customer service. I had been wearing my Groove ring for over a year and rarely took it off. It has gone through a lot during its time on my finger (construction work, concrete work, car maintenance, barbell lifting, etc.). I noticed that it started to develop a tear this past week. The ring finally met its match today when my baby girl decided to pull it off my finger, successfully breaking my Groove ring. I emailed Groove Life and they responded very quickly. I explained what happened and they told me that it wasn't a problem at all and that I would be getting a replacement in the mail. Fully satisfied with the product and the service!
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend