WS
MalaysiaMember since April 2015

Reviews (1)


    • Jun 26, 2015
    • Verified Reviewer

    BioTrust

    Very good company with very good policy and customer service

    Overall Experience:

    This is my second review. Thought I have given low rating for my first purchase on Biotrust unfavorable mobile ordering system, but the product itself I believe is good quality. What I would like to say here is this company has given very good customer service and confidence to their customers, especially on its money back guarantee. I have faced a complicated issue on my second purchase, during which Biotrust's director Sir Tim has stepped in personally to solve my issue. I would like to take this chance to openly thank him for his kind concern. I highly recommend Biotrust to those who really need help in reaching their health and fitness goal. Why? Not only because of the products, but you can always get help whenever you need. You can also get free professional advice from its resourceful forum.

    Bottom Line: Yes, I would recommend this to a friend

    12 people found it helpful

    Link to this Review
    • Jun 29, 2015

      Company Response from BioTRUST

      Hi WS,

      Thank you very much for taking the time to post this updated review and to share your kind words and compliments. We sincerely appreciate our outstanding customers like yourself, and we want to do everything we possibly can to ensure that you enjoy a completely positive all-around experience.

      We are very grateful for your loyal and continued support and for your endorsement. If there is anything that I can do to assist you in reaching your health and fitness goals, please do not hesitate to contact me directly at tskwiat@BioTRUST.com. We are here to help and happy to do so.

      Thank you once again for your positive testimonial and feedback, WS.

      Sincerely,

      Tim Skwiat
      Director of Nutrition and Exercise


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