My original contact was Julian Savaya. I put in two offers and my rate changed from the first to the second even though I had a rate lock in place. He was awesome but once he handed the process over to his team all hell broke loose. The next couple of people that got involved didn't have the same commitment. They routinely missed emails from my realtor and title company or details in the paperwork that slowed the process and almost derailed the entire mortgage.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend