Still have not gotten any tracking information. The link they sent didn’t work. I will not accept the package if it ever gets here. I do not like the way I was treated by this company!
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this ReviewI ordered the solar energy battery chargers last Saturday, the 3rd of October, and they have not sent me any tracking information. This smells like a scam and I would not recommend the ridiculous company to anyone! It’s frustrating that when you call they put you on hold and never answer the phone. They only send you auto emails and it’s supposed to be an American company. Please do not bother with is company!
Hi Karen,
Our records indicate that your complaint was previously resolved by our Facebook team on 10/12/2020. For future matters, please contact us directly for a resolution at 800*304*4202 and select the option to leave a message if there are longer than normal wait times or email us at help@4patriots.com.
Best,
Kerri
Company Response from 4Patriots, LLC
Hi Karen,
I am sorry if the tracking information was missed when our Facebook team sent it to you on October 12th. Our Facebook team also refunded your order in full and advised you to keep the order, free of charge, due to your negative experience.
I have followed the tracking link that was sent to you and I see that your order was delivered to you on Monday, October 19th. I have provided that link below.
https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=9261290989870022649465&locale=en_US&cntry_code=us
You could have reached back out to us and let us know that the link wasn't working and we would have worked to find a solution for you. Should you want to return that free order, you can mail that back to the address below.
Patriot Power Generator
Attention: Returns Department
735 S Auto Mall Dr.
American Fork, UT 84003
Best,
Kerri