Tim S.
Statesboro, GAMember since October 2020

Reviews (1)


    • Oct 14, 2020
    • Verified Reviewer

    Vroom

    Terrible - buyer beware

    • Length of Use: Less than 3 months
    Overall Experience:

    Buyer beware. If you have the patience of a saint, maybe use Vroom - otherwise, find another dealer/service to purchase a car from. Good luck getting anyone to ever call you back, getting updates on where you are at in the process, having any clue on whether or not the car will actually arrive. It was an extremely painful experience. Even the delivery wasn't handled correctly with our driver showing up at 10 pm, making us meet him in a dark parking lot miles from my house. When we did receive the car, it was as described, so there was that.

    Pros and Cons:

    • No “pros” were specified in this review
    • Lack of customer service
    • No one would ever call you back
    • Emails go unanswered
    • Driver showed up late at night

    Bottom Line: No, I would not recommend this to a friend


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