Susan P.
Syracuse, NYMember since October 2020

Reviews (1)

    • Oct 14, 2020
    • Verified Reviewer

    Slim Cycle

    Difficulty completing correct order from BulbHead!

    Overall Experience:

    I have tried unsuccessfully to order the Deluxe model of Slim Cycle. I have to have a bike that allows a recumbent position because of a fractured knee cap. I have called back several days in a row and received different information from a call associate. I have been told the order will ship anywhere from 3-5 days to 4-6 weeks. My initial payment has been quoted as $50+ to $142.00 for the Deluxe model. A 30% off coupon popped up and now they deny it ever showed on their BulbHead website.

    I don't have hundreds of dollars to spend on a stationary bike so this seemed ideal. I am 70 years old now and have opted not to return to the gym I used to go to - where recumbent bikes were available.

    So this is my review for the bike I almost received!

    Any responses?

    Pros and Cons:

    • Ideal for my home
    • Allows recumbent adjustment which is what I must have because of fractured knee cap
    • Poorly trained call center reps that could not make simply corrections to my order

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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