Reviews (1)

Twln "I needed to upgrade to a larger car. After several..."

I needed to upgrade to a larger car. After several unsuccessful tries with other companies, I decided to try Vroom. I reached out because I did have some questions and was able to speak with Shannon H. on the phone. I took Shannon through so much with changing from car to car to car. Shannon was so patient and friendly, never snapped at me or got upset. He went the extra steps to make sure that I did get a car that I truly needed and wanted, even when I put my deposit on another car and changed my mind overnight. I'm not for sure if his Supervisor, Manager, or Owners will see this or not, but if they do, please give this Shannon H. a huge raise or promotion.

Thank you Shannon H. and Vroom.