Ross B.
Houston, TXMember since October 2020

Reviews (1)


    • Oct 21, 2020
    • Verified Reviewer

    Rocket Mortgage

    Took way too long

    • Length of Use: 2+ years
    Overall Experience:

    It took 5 months to complete the finance. The customer service reps were always pleasant to deal with, but I had to explain on 4 separate occasions that I did not have the option to send my verification of employment directly to Rocket Mortgage. This and other delays caused it to take over 5 months to complete the refinance.

    Pros and Cons:

    • Pleasant customer service reps
    • App is good
    • Took way too long
    • Rates are good, but not great

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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