This is a fraudulent company. Product does not work and they have no way of canceling an order. I have been trying for five days and the same idiot gets on the phone and says sorry system is down, call tomorrow. They are taking your money for nothing more than their own pleasure. I am contacting an attorney.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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Company Response from Ideal Living Management, LLC
Hi Elizabeth,
Thank you for the review. What you are being told is true - we are experiencing a major outage of our system and one aspect that is being affected is our ability to look up orders to service our customers. No need to get an attorney but just call back on Tuesday 10/27 which we have been told is the goal date for all systems to be back up and running. We are grateful for all the YEARS it has been working without issue and we certainly wish it was up and running as well. I am sorry for the inconvenience.