My wife is a mechanic and obviously can’t wear her actual wedding ring so we chose to give her the Zeus.
We bought her ring in April and this past week she SOMEHOW twisted the anti-stretch band AND tore a hole in the ring itself.
When I went to cash in on the warranty I kept getting an error so I contacted customer care.
Kimberly let me know the reason I couldn’t proceed on the website is because the particular ring she chose in the beginning was discontinued but let me know to pick out the new ring and even waived the shipping fee for me. Next, Missy made sure my address was updated as we just recently moved, and Savannah let me know all was well.
I’m so grateful for the customer service I received and I can’t wait to see my wife’s face when her new ring comes in!
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
