Falcon ..
Greensboro, NCMember since October 2020

Reviews (1)

    • Nov 2, 2020
    • Verified Reviewer

    Planet Fitness

    Ok but...

    • Length of Use: Less than 3 months
    Overall Experience:

    Where to begin...I went from bankrupt Gold's where everything was broken to Planet Fitness where everything is new. But, I had to make 3 trips to my car to get the information they needed to sign up. They bill my bank account directly and not my credit card - a major security concern. Third, on virtually all the treadmills there are problems with the audio. I have reported it 4 days out of the last 7 and no one listens. The usual response is "I can't do anything. I will report it." Fifth, every time (I mean EVERY TIME) I have to open their useless app on my phone I have to agree to their terms of service. What the heck?!

    Pros and Cons:

    • Clean, new equipment
    • Clean showers
    • Audio on treadmills doesn't work
    • Pain in the butt to check in
    • No one can do anything to fix problems

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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