R H H.
San Francisco, CAMember since October 2020

Reviews (1)


    • Oct 30, 2020
    • Verified Reviewer

    Vroom

    Do NOT use Vroom

    • Length of Use: 3–6 months
    Overall Experience:

    We decided to sell a Range Rover in California using Vroom because of the convenience, and due to a private sale falling through (Covid related).

    It turned out to be a very bad decision.

    After they made a very low offer (which we decided to accept due to the convenience factor), they could not find a logistics company to pick up the car for MONTHS.

    Meanwhile, they had the title, so we couldn't back out.

    We tell everyone to Vroom away FAST from Vroom.

    Pros and Cons:

    • Convenience
    • They could not finish the transaction
    • They didn't have the staff to address our customer service concerns
    • The price was extremely low

    Bottom Line: No, I would not recommend this to a friend


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