Maximiliano T.
Bloomington, MNMember since October 2020

Reviews (1)

    • Nov 2, 2020
    • Verified Reviewer

    Hubble Contacts

    Your service is horrible

    • Length of Use: 1–2 years
    Overall Experience:

    I've tried to cancel one of my two orders multiple times. I never submitted a second order. When I called in they let me know I only can cancel both, not just one. Your company is a joke.

    Pros and Cons:

    • No “pros” were specified in this review
    • Quality on how thick
    • Rolls in my eye
    • Service

    Bottom Line: No, I would not recommend this to a friend

    • Nov 5, 2020

      Company Response from Hubble Contacts

      Hi, Maximiliano,

      Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your order and that the subscription charge came as a surprise to you, as we try to be as transparent as possible that this is a subscription service by stating it on our web page and upon checkout. We also provided you with access to skipping orders on your online account page and changing the frequency of deliveries. Since Hubble is a subscription-based program, you will be billed and charged automatically each month on the scheduled date until you call to cancel the account. This was stated in our terms and service that you agreed upon signing up.

      I'd love to assist you further so I reached out privately so we can discuss your account details from there.

      Looking forward to hearing back from you.



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