Richard N.
Washington, DCMember since October 2020

Reviews (1)


    • Nov 3, 2020
    • Verified Reviewer

    Rocket Mortgage

    Disappointing refi experience

    • Length of Use: 1–2 years
    Overall Experience:

    The agents were unresponsive and not forthcoming with clear and honest information. Have had a lot of issues with escrow which are still pending over several weeks.

    Pros and Cons:

    • Good online platform
    • Declining customer service

    Bottom Line: No, I would not recommend this to a friend


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