Robert J.
Novice, TXMember since October 2020

Reviews (1)


    • Nov 3, 2020
    • Verified Reviewer

    Rocket Mortgage

    Terrible

    • Length of Use: 3–6 months
    Overall Experience:

    I am on day 143 of my loan. The loan is for $260,000 and it appraises for $550,000.

    Everything has been done including the survey, and now after 140+ days, I am being told that they need more documents. I have been approved 3 times, then they say oh wait, we need this and this.

    This is not my first rodeo, I have refinanced before, but Quicken Loans keeps stalling hoping to find something they can change or cancel the loan. They do not do what they say and as far as I am concerned, they are using false advertisement. I think they just bring on new clients to be able to look good for their investors.

    By the way, my credit score was 800+ when this all started.

    Pros and Cons:

    • Rates
    • Customer service
    • Not professional
    • Stalling

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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