Avi M.
Los Angeles, CAMember since November 2020

Reviews (1)


    • Nov 6, 2020
    • Verified Reviewer

    Vroom

    Worst communication ever

    • Length of Use: Less than 3 months
    Overall Experience:

    The most incompetently trained people, zero communication structure, no structure in place when being passed from department to department. It took well over a month to get my car. I even went through their finance department to make it easier. Nope. I had my deposit refunded, and had I not called, the car I was already financed for would have been sold a second time. Disaster.

    Pros and Cons:

    • Shopping online
    • Disorganized
    • No communication
    • Clueless workers

    Bottom Line: No, I would not recommend this to a friend


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