Lorri N.
Canton, TXMember since November 2020

Reviews (1)


    • Nov 14, 2020
    • Verified Reviewer

    DoFasting

    Refund nightmare

    Overall Experience:

    I purchased the app and added some of the supplements they were upselling and used my PayPal credit. They charged 4 different charges with half to the credit and drained my PayPal account of cash on the rest. At that point, I immediately wrote and requested a refund. For 5 days I was given the runaround, first with 1/2 refund (I had paid for the year). I didn't load the app, therefore, it wasn't delivered so they finally gave me a full refund.

    My first email was responded to with that I didn't give them enough information (I did - they didn't indicate the products in the 4 PayPal receipts) - and I again, immediately wrote back, then silence. I received a response the next day that they ONLY have the shipped the products I had canceled. Now they are telling me it's a $20-$22 shipping charge (per package) which will not be refunded. Bait and switch on add-on products. I cannot speak to if the products work. Their tactics alone made me cancel before I received anything. I made the mistake of not looking up reviews first.

    Pros and Cons:

    • No “pros” were specified in this review
    • No clear way to reach someone by phone to cancel (it's a Lithuanian company governed by their laws)
    • Multi-charges on upsell products

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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