I received my order on October 16, 2020. It was delivered but a package was broken and there was powder on everything. I sent an email the same day, no response. When I call the number listed I held literally for 30 minutes before I gave up. To this day I still have no response and tried again today to call and held for 45 minutes before giving up as I could not stand the music and BS updates of "this call may be recorded for quality assurance and if you'd like a call back press the # button". NEVER AGAIN.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from 4Patriots, LLC
Hi Denise,
We are experiencing higher than normal call volume with long hold times. We are trying to handle every call and email that comes into us in a timely manner, and we are sorry that we have not met your expectations.
I am very sorry to hear that your order arrived damaged. I will be happy to replace any damaged items in your kit. Please send an email to reviews@4patriots.com with ATTN: Kerri in the subject line and let me know which pouches were damaged. We'll get replacements out to you right away.
I look forward to assisting you.
Best,
Kerri