I don't recommend Vroom, a real dealership with real customer service would be better. They are horrible, I get better service ordering a pizza. They said that the car would get detailed before delivery, when I picked it up there were ashes on the dashboard and the car smelled like cigarettes.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Vroom, Inc.
Dan, we're extremely disappointed to hear about your negative experience with us. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to talk to you further so please reach out to us at feedback@vroom.com at your earliest convenience so we can work with you to make this right. We hope to hear from you soon. - Vroom Team