Matthew S.
Gainesville, VAMember since November 2020

Reviews (1)


    • Nov 20, 2020
    • Verified Reviewer

    Rocket Mortgage

    I had to manage the process

    • Length of Use: Less than 3 months
    Overall Experience:

    There were a lot of aspects I had to manage, and if I hadn’t, it would have cost me greatly! My prior mortgage wasn’t paid. The payment was returned due to an “error” outside my control. No one knew until I started calling around. The settlement paperwork wasn’t correct and the correction caused delays. Oh, and the title company double-paid my property taxes. Now I have to manage the refund. I’ve had to manage more with this refinance than any other mortgage to date.

    Pros and Cons:

    • Deal was great
    • Liked the ease of paperwork to get approved
    • People are friendly
    • My prior mortgage didn’t get paid off
    • I had to do all of the management and follow up
    • Errors were made which created more work for me

    Bottom Line: No, I would not recommend this to a friend


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