Love the process. Love the car...until the engine light came on 12 days later. Not covered under warranty. Vroom says the 7 days passed, not their problem. Intake air tube was glued as a cover-up and now I have to pay to get it fixed. The part is on backorder until January so after spending $20000 on a car I can't drive it for 2 months.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Vroom, Inc.
Lynda B., we're extremely disappointed to hear about your negative experience with us. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. If you would like to discuss your experience in more detail, please contact us at location-email at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.- Vroom Team