Everything has been fine up until the registration process. I received the car the first week of August and it is now November 19th and I still have no registration for my vehicle. And when you ask for an extension on the temp tag they require you to change your insurance to Texas minimum requirements which is a HUGE inconvenience. Also after they send the paperwork to your DMV, they just wipe their hands of the problem. I started with an excellent experience and I'm now left doubting if I'll use Vroom ever again or refer them to anyone.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from Vroom, Inc.
By Saul N., we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive online experience with us. If you would like to discuss your experience in more detail, please contact us at location-email at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.- Vroom Team