Mike J.
Sacramento, CAMember since November 2020

Reviews (1)


    • Nov 22, 2020
    • Verified Reviewer

    Vroom

    First car bought online and all good

    • Length of Use: Less than 3 months
    Overall Experience:

    I was a bit skeptical to buy a used car online, but all went very smoothly and the car arrived in practically new condition. I got my good quote and financing quickly. I was able to buy an extended warranty too. The car came within a week. The car was super clean but the seats were tan in color and I requested that the back seats be cleaned, so I took it to be detailed and Vroom approved and reimbursed me. Overall a good car buying experience.

    Pros and Cons:

    • Virtual
    • Car in good condition
    • Paperwork easy
    • Some hold times in calling customer service

    Bottom Line: Yes, I would recommend this to a friend

    • Nov 26, 2020

      Company Response from Vroom, Inc.

      Hi, thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. If you have any questions or concerns about your new vehicle, we will be more than happy to assist you. Safe travels. -Vroom Team


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