Francesco P.
White Plains, NYMember since November 2020

Reviews (1)

    • Dec 1, 2020
    • Verified Reviewer

    Noom Diet

    Check your credit card statements

    Overall Experience:

    I thought I was subscribing to a free trial!

    In fact, all I received were 4 lines on my credit card statement from Noom for a total of $256.32. I had problems on the Noom website trying to finish the subscription, so I assumed that I did not successfully subscribe.

    I never received anything from Noom. Fortunately, I check my credit card statements.

    Noom has no customer service contact by telephone, so I contacted them by chat. The customer services assistant was very efficient in canceling the subscription and initiating my refund.

    This incident makes me seriously doubt the reliability of Noom.

    Pros and Cons:

    • Customer Cancelation Assistant
    • Website
    • Subscription procedure
    • No telephone contact availability

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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