Reviews (1)

I thought I was subscribing to a free trial!

In fact, all I received were 4 lines on my credit card statement from Noom for a total of $256.32. I had problems on the Noom website trying to finish the subscription, so I assumed that I did not successfully subscribe.

I never received anything from Noom. Fortunately, I check my credit card statements.

Noom has no customer service contact by telephone, so I contacted them by chat. The customer services assistant was very efficient in canceling the subscription and initiating my refund.

This incident makes me seriously doubt the reliability of Noom.