I thought I was subscribing to a free trial!
In fact, all I received were 4 lines on my credit card statement from Noom for a total of $256.32. I had problems on the Noom website trying to finish the subscription, so I assumed that I did not successfully subscribe.
I never received anything from Noom. Fortunately, I check my credit card statements.
Noom has no customer service contact by telephone, so I contacted them by chat. The customer services assistant was very efficient in canceling the subscription and initiating my refund.
This incident makes me seriously doubt the reliability of Noom.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
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