Vroom was the absolute worst experience I’ve ever had in purchasing a vehicle. I would never give my business to Vroom again. Don’t waste your time. It took 29 days to get my vehicle AFTER completing my contract with them. Employees had no idea of what was needed of me. Spent a total of 15 hours on the phone with them. Yes, I went back and added it all up. They purchased my vehicle as a trade-in and they have YET to pick it up and now the vehicle lien holder has been down my back. Worst experience of my life.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
