I would not even give this dealer a single star, to be honest. To put it in short, the car came late on delivery. Didn’t get any notice (24-hour or anything), so don’t believe that. The car showed up whenever it wanted to be there. When the vehicle arrived, the back windshield was cracked and the brakes and rotors needed to be replaced. Our Tesla had 63 miles on it - not even a full charge. Called Vroom about 100 times as of now, close to finishing up for them to pay for the brakes and rotors along with the back windshield. This has been going on for about a month and two weeks after purchase. Had to fight with the management team to get the rotors and brakes paid for (which was a REAL issue). Thankfully my shop had the patience to work with them after 3 requests. They did nothing to compensate me for this trouble despite not disclosing the car had been in a small fender bender. Wasn’t on Carfax and wasn’t "found" by them. Do not buy from this dealer without anticipating any problems!
Bottom Line: No, I would not recommend this to a friend
